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DISCLAIMER

Introduction

The information provided by The ATP Group, Inc. (“Company”, “we”, “our”, “us”) on https://www.iectraining.com/ (the “Site”) is for general informational purposes only. All information on the Site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site.

Professional Disclaimer

The Site cannot and does not contain professional advice. The educational content is provided for general informational and educational purposes only and is not a substitute for professional advice. Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals. We do not provide any kind of professional advice. The use or reliance of any information contained on this Site is solely at your own risk. 

Accuracy of Information

While we strive to ensure that the information provided on our Site is accurate and up-to-date, we cannot guarantee that there will be no errors or omissions. We make no warranties or representations about the completeness, reliability, or accuracy of the information. Any action you take based on the information on this Site is strictly at your own risk, and we will not be liable for any losses or damages in connection with the use of our Site.

Limitation of Liability

In no event shall The ATP Group, Inc., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Site; (ii) any conduct or content of any third party on the Site; (iii) any content obtained from the Site; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

External Links Disclaimer

The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties or links to websites and features. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the Site or any website or feature linked in any banner or other advertising. We will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.

Changes to This Disclaimer

We may update our Disclaimer from time to time. We will notify you of any changes by posting the new Disclaimer on this page. You are advised to review this Disclaimer periodically for any changes. Changes to this Disclaimer are effective when they are posted on this page.

Contact Us

If you have any questions about this Disclaimer, you can contact us at:

The ATP Group, Inc. 

10100 Orland Pkwy, Ste 200 

Orland Park, IL 60467 

United States 

Phone: (708) 957-1100 

[email protected] 

Terms of Use

If, for any reason, you are not satisfied with your order(s) please contact our Customer Service department at [email protected] and let us know how we can better support your need for quality training.
If you need to return one or more of our products, please take note of the following:

Return Policy for Printed Products:

Printed products may be returned for credit within 9 months of invoice date for 100% credit. After 9 months of invoice date no credit will be received. Credit will be allowed only for printed products in new, salable condition.

Return Policy for Printed Products:

Digital products, sold either individually or as part of a package, will not be accepted for return once the serial key has been activated or after 30 days past the invoice date.

Product Return Instructions:

Original sales invoice or invoice number must be included with all returns.

Return shipping charges must be prepaid.

All cartons must be clearly marked with the following:

ATTN: Book Returns
American Technical Publishers
1155 West 175th Street
Homewood, IL 60430

Technical Support

General Technical Support:

Phone: 866-216-2002

CMS Support:

5 Easy Ways to Order

American Technical Publisher
Attn: Order Department
10100 Orland Parkway, Suite 200
Orland Park, IL 60467-5756

Shipping Policy

  • We process and ship orders as soon as possible, but this will not always be the same day your order was placed.
  • Most orders placed before 2:30 PM CST Monday through Friday will be processed and shipped the same day.
  • Orders placed after 2:30 PM CST, over the weekend, or on a US Holiday will be processed and shipped the following business day.
  • UPS shipments require a physical street address including apartment or suite number if applicable.
  • Physical items are shipped from our warehouse in Homewood, IL.

Additional shipping methods are available upon request. Additional charges may apply.
Contact our Order department at [email protected] for information.

Returns

If, for any reason, you are not satisfied with your order(s) please contact our Customer Service department at [email protected] and let us know how we can better support your need for quality training.
If you need to return one or more of our products, please take note of the following:

Return Policy for Printed Products:

Printed products may be returned for credit within 9 months of invoice date for 100% credit. After 9 months of invoice date no credit will be received. Credit will be allowed only for printed products in new, salable condition.

Return Policy for Printed Products:

Digital products, sold either individually or as part of a package, will not be accepted for return once the serial key has been activated or after 30 days past the invoice date.

Product Return Instructions:

Original sales invoice or invoice number must be included with all returns.

Return shipping charges must be prepaid.

All cartons must be clearly marked with the following:

ATTN: Book Returns
American Technical Publishers
1155 West 175th Street
Homewood, IL 60430