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COOKIES

Introduction

The ATP Group, Inc. (“Company”, “we”, “our”, “us”) uses cookies and similar tracking technologies on our website, iectraining.com (the “Site”). This Cookies Policy explains what cookies are, how we use them, the types of cookies we use, and your choices regarding cookies. 

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, improve user experience, and provide reporting information.

How We Use Cookies

We use cookies to:

Enhance and personalize your experience on our Site.

Remember your preferences and login details.

Analyze site usage and performance to improve our services.

Facilitate secure transactions and protect your data.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the Site to function correctly. They enable you to navigate our Site and use its features, such as accessing secure areas and making purchases. Without these cookies, services you have requested cannot be provided.

Performance Cookies: These cookies collect information about how visitors use our Site, such as which pages are visited most often and if they receive error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our Site works.

Funstional Cookies: These cookies allow our Site to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personalized features. For instance, they can be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

Targeting or Advertising Cookies: These cookies are used to deliver adverts more relevant to you and your interests. They remember that you have visited a website and this information is shared with other organizations such as advertisers. This means that after you have been to our Site, you may see some advertisements about our services elsewhere on the Internet.

Your Choices Regarding Cookies

You have the right to decide whether to accept or reject cookies. You can set your web browser to refuse cookies or to alert you when cookies are being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Managing Cookies

Most browsers allow you to control cookies through their settings preferences. However, limiting the ability of websites to set cookies may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.

Changes to This Cookies Policy

We may update our Cookies Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookies Policy regularly to stay informed about our use of cookies and related technologies.

Contact Us

If you have any questions about our use of cookies or other technologies, please email us at:

The ATP Group, Inc.

10100 Orland Pkwy, Ste 200

Orland Park, IL 60467

United States

Phone: (708) 957-1100

[email protected]

Technical Support

General Technical Support:

Phone: 866-216-2002

CMS Support:

5 Easy Ways to Order

American Technical Publisher
Attn: Order Department
10100 Orland Parkway, Suite 200
Orland Park, IL 60467-5756

Shipping Policy

  • We process and ship orders as soon as possible, but this will not always be the same day your order was placed.
  • Most orders placed before 2:30 PM CST Monday through Friday will be processed and shipped the same day.
  • Orders placed after 2:30 PM CST, over the weekend, or on a US Holiday will be processed and shipped the following business day.
  • UPS shipments require a physical street address including apartment or suite number if applicable.
  • Physical items are shipped from our warehouse in Homewood, IL.

Additional shipping methods are available upon request. Additional charges may apply.
Contact our Order department at [email protected] for information.

Returns

If, for any reason, you are not satisfied with your order(s) please contact our Customer Service department at [email protected] and let us know how we can better support your need for quality training.
If you need to return one or more of our products, please take note of the following:

Return Policy for Printed Products:

Printed products may be returned for credit within 9 months of invoice date for 100% credit. After 9 months of invoice date no credit will be received. Credit will be allowed only for printed products in new, salable condition.

Return Policy for Printed Products:

Digital products, sold either individually or as part of a package, will not be accepted for return once the serial key has been activated or after 30 days past the invoice date.

Product Return Instructions:

Original sales invoice or invoice number must be included with all returns.

Return shipping charges must be prepaid.

All cartons must be clearly marked with the following:

ATTN: Book Returns
American Technical Publishers
1155 West 175th Street
Homewood, IL 60430